Have a question?

Check out our FAQs below or feel free to reach out to us at [email protected].

Product Information

What types of diapers does MILK™ offer?

MILK™ offers two main types of diapers:

  • Flexi Tape: Perfect for newborns and infants, with adjustable tabs for a snug fit.
  • Yoga Pant: Pull-up style, luxuriously soft as silk, and designed for active babies and toddlers.

What makes the Flexi Tape unique?

These hypoallergenic diapers feature RashDefense™ technology, wicking away moisture in under 10 seconds to prevent rashes and ensure up to 12 hours of comfortable, leak-free experience.

What makes the Yoga Pant unique?

Yoga Pant diapers feature a SilkSoft™ high waistband, 6 elastic strands for a snug fit, and up to 12 hours of leak-proof protection.

Are MILK™ diapers suitable for overnight use?

Absolutely! MILK™ diapers provide up to 12 hours of leak-proof protection, making them ideal for overnight use.

Do MILK™ diapers help prevent diaper rashes?

Yes, MILK™ diapers are designed with RashDefense™ technology, breathable materials, and skin-safe formulations to prevent irritation and rashes.

What sizes do MILK™ diapers come in?

  • Flexi Tape:
    • Small: <5 kg (US & Europe 1 / Asia NB)
    • Medium: 4–8 kg (US & Europe 2 / Asia S)
    • Large: 6–11 kg (US & Europe 3 / Asia M)
  • Yoga Pant:
    • Small: 6–11 kg (US & Europe 3 / Asia M)
    • Medium: 9–17 kg (US & Europe 4 / Asia L)
    • Large: 12+ kg (US & Europe 5 / Asia XL)

About the Brand

What is MILK™, and what does it stand for?

MILK™ stands for a new standard in safer, cleaner diapers. We believe every baby deserves the best care and start in life.

What inspired the creation of MILK™?

MILK™ was born out of the need for diapers that prioritize safety and skin health without compromising on quality, performance or value. We want to give parents peace of mind.

What makes MILK™ different from other diaper brands?

MILK™ diapers are scientifically validated, dermatologically tested, and clinically certified free from harmful chemicals by SGS Laboratories, Dermatest® Germany, OEKO-TEX® and many more globally recognized independent laboratories. They are made with premium materials for ultimate softness, absorbency, and safety.

Is MILK™ a sustainable brand?

MILK™ is committed to sustainability. From responsibly sourced materials to reducing waste in packaging, we aim to lessen our environmental footprint while ensuring quality.

Does MILK™ operate globally?

Yes, MILK™ is expanding across regions and currently serves customers in Malaysia, Russia, Oman, and Singapore, with plans for further growth.

Where are MILK™ diapers made?

Our diapers are responsibly manufactured with components sourced globally, including Germany, Korea, and the United States.

Are MILK™ diapers cruelty-free?

Yes, MILK™ is certified Vegan and Cruelty-Free by PETA.

Certifications and Safety Promise

Are MILK™ diapers dermatologically tested?

Yes, MILK™ diapers are dermatologically tested to ensure they are safe for sensitive skin. They are even certified and approved by Dr. med. Werner Voss, the CEO and Founder of Dermatest® Germany.

What certifications do MILK™ diapers have?

  • SGS Laboratories Certification (Free of 728 harmful chemicals)
  • Dermatest® Excellent 5-Star Seal (Germany)
  • Dermatest® Sensitive Skin Seal (Germany)
  • OEKO-TEX® Standard 100 (Switzerland)
  • MediCERT® (Australia)
  • PETA Vegan and Cruelty-Free Certification (United States)

Are MILK™ diapers chlorine-free? What does that mean?

MILK™ diapers are Totally Chlorine-Free (TCF). Unlike traditional diapers, which may use chlorine bleaching, our diapers are free from dioxins and formaldehyde—linked to health issues—making them safer for babies and the environment.

How are MILK™ diapers tested for safety?

MILK™ diapers undergo stringent laboratory testing and real-world usage trials to ensure safety, quality, and performance.

Materials and Technology

What materials are used in MILK™ diapers?

MILK™ diapers are crafted with ultra-soft, breathable, and highly absorbent materials, including natural plant-based fluff as well as German-engineered SAP (Super Absorbent Polymer)

Are MILK™ diapers breathable?

Yes, MILK™ diapers feature ASTM (American Society for Testing and Materials) E96 approved breathable layers to keep your baby’s skin dry and healthy.

What is SAP and is it safe?

SAP (Super Absorbent Polymer) is a gel found in diapers that absorbs liquid. It’s non-toxic, hypoallergenic, and safe for babies. MILK™ uses premium and safe German-engineered SAP which ensures optimum performance compared to other diaper brands.

Do MILK™ diapers have a wetness indicator?

Yes, MILK™ diapers have an OEKO-TEX® approved, non-toxic wetness indicator that changes color when a diaper needs changing.

Customer Service

What countries do you deliver to?

MILK™ is currently available in Malaysia and exported to Russia, Oman, Singapore, and more countries soon.

What if I need help choosing the right size?

Our size guide, available on the website and packaging, helps you find the perfect fit based on your baby’s weight. It also recommends the number of pieces to be used for your baby per day.

Usage and Care

How often should I change my baby’s diaper?

Change your baby’s diaper every 2–3 hours or as soon as it’s soiled to maintain healthy skin.

Are MILK™ diapers suitable for potty training?

Yes, our pull-up style Yoga Pant are perfect for potty training.

Are MILK™ diapers biodegradable?

While not fully biodegradable, MILK™ is actively working on sustainable solutions to reduce environmental impact.

Product Philosophy

What makes MILK™ Water Wipes unique?

Built around a simple belief: less is more. MILK™ Water Wipes contain only 5 carefully selected ingredients, achieve 99.9% purity and are thoughtfully designed for newborns, babies and sensitive skin.

Why do MILK™ Water Wipes contain only 5 ingredients?

We believe baby skin doesn't need unnecessary extras. Every ingredient has a purpose and nothing more.

Why are MILK™ Water Wipes free from fragrance and unnecessary botanical extracts?

While fragrances and botanical extracts may work for some families, we believe delicate skin benefits from a simpler approach.

What ingredients are in MILK™ Water Wipes?

  • Aqua – Purified water that gently cleans and refreshes skin.
  • Gluconolactone – Helps support moisture balance.
  • Sodium Benzoate – Helps keep the wipes fresh.
  • Laurylpyridinium Chloride – Helps maintain hygiene.
  • Sodium Citrate – Helps maintain pH balance.

Are the ingredients harmful?

No. Every ingredient has been carefully selected and is independently reviewed by EWG VERIFIED™, Dermatest® Germany and SGS laboratories.

What does 99.9% purity mean?

Our purified water undergoes advanced filtration and UV sterilisation processes to achieve 99.9% purity.

Safety & Certifications

What is EWG VERIFIED™?

EWG VERIFIED™ means our ingredients have been independently assessed against EWG's strict standards.

Why is EWG Skin Deep® important?

EWG Skin Deep® reviews scientific studies and provides ingredient transparency. MILK™ ingredients are publicly listed because nothing should be hidden when it comes to your baby's skin.

Why is Dermatest® important?

Dermatest® Germany independently evaluates skin compatibility. MILK™ Water Wipes are approved for sensitive skin.

Why is SGS testing important?

SGS laboratories verified MILK™ Water Wipes free from 723 potentially harmful substances.

Are MILK™ Water Wipes PFAS-free?

Yes. MILK™ Water Wipes have been independently tested and verified PFAS-free.

Performance & Materials

Are MILK™ Water Wipes plastic-free?

Yes. Our wipes are made from 100% plant-based viscose fibres and contain no plastic.

Why do MILK™ Water Wipes feel extra wet?

Our plant-based cloth retains significantly more moisture for a gentle and effective clean.

Are MILK™ Water Wipes compostable?

MILK™ Water Wipes are 99.1% compostable under laboratory testing conditions over 28 days.

Are MILK™ Water Wipes flushable?

No. Please dispose of used wipes responsibly in the bin.

Skin & Usage

Are MILK™ Water Wipes suitable for newborns?

Yes. They are thoughtfully designed for newborn and sensitive skin.

Are MILK™ Water Wipes suitable for eczema-prone skin?

They are designed for sensitive skin. Please consult your healthcare professional for specific skin concerns.

Can I use MILK™ Water Wipes on my baby's face?

Yes. They are suitable for use on delicate facial skin.

Are MILK™ Water Wipes suitable for adults?

Yes. They are suitable for the whole family.

Product Information

What sizes are available?

60-count Family Pack and 8-count Travel Pack.

Do MILK™ Water Wipes expire?

Unopened packs can last up to 3 years. Once opened, use within 6 months.

Where are MILK™ Water Wipes manufactured?

Designed in Malaysia and manufactured in China at a carefully selected facility.

Collaborations and Miscellaneous

Can I collaborate with MILK™ as a mom influencer?

Yes! Reach out through our contact page or [email protected]. We’d love to work with you.

How do I become a MILK™ distributor?

Contact our business development team via the distributor inquiry form on our website.